FREE UK delivery on every order over £50
£3.00 for Standard delivery that can be expected to take up to 5 days from the day of despatch, however the majority of orders will arrive within 48 hours.
£4.50 for a 1-3 working day delivery service with tracking.
NEXT DAY BEFORE 1PM
£6.50 for a next working day delivery service with tracking and a guaranteed delivery time of before 1pm.
£12.50 to upgrade to a service with a guaranteed Saturday delivery.
Orders must be placed before 3pm to qualify for same day despatch.
All orders over the value of £50 will be provided with a Royal Mail tracking service. Customers with orders under the value of £50 can also opt for one of the above tracking services at their cost.
We guarantee to despatch all orders received before 3pm on the same day. If for any reason despatch has been delayed you will be notified via email or telephone of this. Orders placed after 3pm on Friday will be processed and despatched the following Monday.
Any further requests regarding Deliveries please get in contact with us via our online enquiries form.
In the unlikely event that your purchase does not meet your requirements, we are happy to receive returns for a full refund within 14 days of the delivery date. Items that are returned for an exchange can be returned within 30 days of receiving the goods. Unless we are at fault or the goods are defected, the customer is expected to cover the expense of returning the goods and we always recommend sending the goods via a tracked and insured service.
For a purchase to qualify for a refund/exchange, it must be returned in pristine condition with all the original contents including user manuals and packaging.
Unless faulty we also cannot accept items that have been worn, personalised or adjusted.
Prior to returning any items we would recommend submitting an enquiries form stating your name, order number and reason for return, this way our aftercare team can assist you with the returns process.
All returns should be sent to the following address, including a note with your name and order number.
The Watch Hospital Ltd
PO BOX 709